GBP 101: Start Here to Stand Out and Get Clicked First

Google Business Profiles get 7x more clicks than regular search results - and most business owners aren’t even using theirs. Are you?

If you’ve ever wished someone would just hand you the marketing playbook for your local business… this is it.

You’re about to uncover the most overlooked marketing tool on the internet. It’s free, it’s powerful, and while your competitors are spending hundreds to get half the results, you’ve been sitting on a rocket launcher this whole time.

I’m Pam Noble, and I show tiny local businesses how to become undeniably visible using the most underused, superpowered, and totally free marketing tool no one ever taught you how to use: Your Google Business Profile (aka GBP.)

As a marketing nerd who obsesses over consumer psychology, I am constantly studying how people use Google Business Profiles and how Google decides which profiles to show when someone searches for a business. I have discovered all kinds of hidden features and secret loopholes that will push your profile to the top of the search results and make your business look the the most obvious best choice so your customers don't even bother looking anywhere else.

This isn’t about hacking the algorithm. It’s about understanding how Google works and playing the game better than anyone else on your block.

Lucky for you, only a few businesses know about this, so it's super easy for you to stand out and sparkle.


Wait… What Is a Google Business Profile, anyway?

This is your free business listing on Google.

It's the very first thing people see when they search for your business (or any business like yours).

It’s the map pin. The photos. The hours. The reviews. The vibe.

Google gives one to every business for free, so you already have one, whether you know it or not. It’s your online first impression, and people see this even before they visit your website. But here’s the part no one talks about:

It’s also your unfair advantage.

Most businesses set up their GBP and never touch it again. But Google designed it to be a place where you can showcase your business, share what makes you the best choice, and advertise for free.

(Yeah! I'm not kidding! You can actually do that!)

And your Google profile is where you can easily outshine your competition.

If you know what to do with your profile - and how to use every feature the right way - you can win more attention, a lot more clicks, and way more foot traffic than you every thought was possible without spending a dime on advertising.

And your customers are already looking:

  • 91% of people read online reviews before making a purchase
  • 64% use Google Business Profiles to find contact info
  • 86% rely on these profiles to compare local businesses
  • 3 in 4 searches with “near me” result in a store visit within 24 hours

If your competitors aren’t using their profiles to their full advantage, you can leapfrog right over them.

Here's what a Google Business Profile looks like when you search for a specific business name.

Mobile phone screenshot of a Google Business Profile
This is the Google Business Profile for Omer Nelson Electric in Ashland, WI

No matter how people find you online, your GBP is the real front door to your business. And it's a huge opportunity for you to to grab that attention and pull people in.

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Did you know that 84% of people whip out their phones to search for a local business? That means that for every 10 people who walk through your door or call, 8 of them looked you up on their phones first. And all 8 of them saw your Google Business Profile before deciding to buy from you.

The screenshot below is what customers see when they search for a business category, like "Alterations." Who would you call first? How does your profile compare to similar businesses in your area?

Mobile phone screenshot of the Google search results for an alterations business
Google Business Profiles from a search for alterations in Portland, OR.

Your turn! Pull out your phone and try this:

  1. Search your business name online. The first thing that pops up is your Google Business Profile (GBP). Is the info accurate?
  2. Now search for your business category: salon, tax accountant, bookstore, pizza. Is your business at the top of the list?
  3. Scroll through the other businesses in your category. Based on what you see, who would you call first?

Why Does Google Even Give Out Free Business Profiles?

Because Google’s #1 goal is giving people fast, helpful answers - especially when they’re nearby and ready to buy.

That’s where you come in.

When your profile is complete, active, and up-to-date, Google sees your business as a trusted source.

Which means you:

  • Show up higher in local search results
  • Get chosen more often (even over bigger competitors)
  • Become the obvious best choice

And when that trust is earned, the numbers go wild:

  • Businesses with photos get 42% more requests for directions and 35% more clicks to their websites
  • Mobile users are 2x more likely to convert after interacting with a well-optimized GBP
  • 88% of people who search for a local business on their phone visit or call within 24 hours

This isn’t theory. It’s math. Google’s math.


Your Google Business Profile shouldn’t be a digital afterthought. It should be a visibility machine.

Whether you're starting from scratch or giving your existing profile a little polish and shine, this page gives you the tools to:

  • Get found by the right people
  • Show up when it matters most
  • Turn casual searchers into loyal customers

All without paying for ads.


What Business Owners Need to Know

If you’re a business owner, this is your neon-flashing sign:

You already have a profile - even if you didn’t create one.

Google builds them automatically. Your customers see them every day. And the ones who click? They’re ready to spend money if they find what they need.

But here’s what most people don’t know:

  1. Reviews, photos, and updates help your profile show up to 7 times more people compared to profiles that are ignored
  2. Your GBP shows up in 93% of local online searches. (Holy crap, 93%!)
  3. You can advertise for free right inside your profile. (Yeah I said that.)
  4. 98% of people read reviews, but most only trust ones from the past 3 months
  5. You can lose access if your GBP is tied to an ex-employee’s email or someone you no longer work with
  6. And most people never even make it to your website - they decide based on what they see in your GBP

It’s not about keeping up. It’s about standing out.

Why This Matters

The profiles that win the Google game are the ones that are active, optimized, and accurate.


Why This Matters (More Than You Think)

Your GBP is not just a business listing.

It’s your online storefront, your sales pitch, your credibility, your reviews, your vibe, and your visibility - all rolled into one screen.

It's the thing that makes someone to decide whether to click you or your competitor.

Imagine someone Googles “best pizza near me” and you show up first. With mouthwatering photos, glowing reviews, and a menu link that actually works. They click. They call. They show up hungry and ready to spend. That’s the power of a Google Business Profile done right.

And the stakes are huge:

  • Google Business Profiles get 7x more clicks than traditional search results
  • The top 3 map results get 70%+ of all local traffic
  • Google is the first and only place many mobile users look before buying

So if you’re not showing up there? You’re really not showing up at all.

But when you do show up - with the right photos, updates, offers, reviews, and keywords - Google rewards you with premium placement.

That’s the kind of visibility money can’t buy. (But it can be earned, and I'll show you how.)

If you’re:

  • Still relying on Instagram or Facebook to reach new people
  • Tired of shouting into the void with no results
  • Wondering why your less-awesome competitor gets all the traffic

…we can fix all of that by fixing up your GBP.

And the good news is that you can do most of it on your phone while waiting for that frozen burrito to heat up in the microwave.


👇 Choose Your Starting Point:

Each one links to a free, no-fluff resource to help you unlock your profile’s full potential.

Here's what you'll walk away with

A crystal-clear understanding of what your GBP actually does, why it matters more than your website, and exactly what to fix so it starts working for you (instead of sending your future customers to the competition across the street.) No guesswork, no jargon - just visibility you can feel.


Want the Cheat Codes?

Every week I send out a no-fluff, no BS email with:

  • Real-world tips that get you seen (minus the marketing hype mumbo jumbo)
  • Copy-paste replies, prompts, scripts, and templates you can use
  • Weekly ideas designed for your business that you can
  • All the loopholes and cheat codes that Google doesn’t advertise - but that help your business get seen first and clicked fast
  • And absolutely no tech know-how required. If you can make a post on Facebook, you can do this. It really is that easy.

Join the Email List

Because showing up and standing out is quick and easy when you know what to do.

Your GBP Is Free Advertising. Use It.

If you’ve gotten so-so results from hiring someone to do your marketing, or from advice you found online, or from buying ads, it can be really frustrating. But this is the one thing that nobody's talking about because it's an unsexy free tool. And it's the one thing all of your customers are using to find you. Getting visibility is not about fancy websites or dancing on TikTok. It’s just about showing up where people are actually looking.

Google already gave you the tool for free. I’ll show you how to use it. And you don't need any special tech skills. If you can make a post on Facebook, you can manage your Google Business Profile. It's really that easy.

Let’s go!